IT기반 커뮤니케이션 요인이 서비스재이용의도에 미치는 영향분석:정비서비스를 중심으로

Title
IT기반 커뮤니케이션 요인이 서비스재이용의도에 미치는 영향분석:정비서비스를 중심으로
Other Titles
The Analysis of Impact of IT-Based Communication Level on Customer's Intention of Service Reuse: Auto Repair Service
Authors
김철수
Keywords
Service Quality , Service Reuse Intention , IT-based Communication
Issue Date
2014-09
Publisher
한국IT서비스학회지
Series/Report no.
한국IT서비스학회지 ; 13권 3호 pp 333~342
URI
http://dx.doi.org/10.9716/KITS.2014.13.3.333
http://dspace.inha.ac.kr/handle/10505/39412
ISSN
1975-4256
Appears in Collections:
College of Business Administration (경영대학) > Business Administration (경영학) > Local Access Journal, Report (경영학 논문, 보고서)

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